Shipping & Delivery Policy
- City of Hamilton and surrounding areas: Deliveries are made throughout the business day. Need something on the weekend? Our retail store is open 9am - 5pm on Saturdays.
- Eastern and Western parishes: Deliveries are made once daily, typically in the morning.
Orders for in-stock items placed before 5pm are eligible for next business day delivery. Orders placed after 5pm may be delivered within two business days, particularly for deliveries to the eastern and western parishes.
Order Collection
In-stock items are also available for collection from our store one hour after your order has been placed.
Delivery Instructions
Please include any special delivery instructions at checkout, including whether your order may be left in a designated safe place if you were unavailable at the time of delivery.
For items that are out of stock or require special ordering, delivery times may vary. We do our best to fulfill backordered items within 10 business days or sooner, depending on availability by our suppliers or courier performance. Orders requiring longer lead times are usually specified at time of order confirmation.